Shipping

Shipping options, availability and charges for your delivery address are shown at checkout before payment. Please check these details and your address carefully before placing an order.

Ready-to-ship orders

Availability is shown for the selected size on the product page. Where tracking is available, we will include it in your dispatch notification. Delivery estimates are estimates and may be affected by carrier delays.

Mixed orders

If your order includes ready-to-ship and pre-order items, ready-to-ship items are sent first and pre-order items follow when available. Any applicable delivery charges are shown or communicated before you confirm the relevant arrangement. We do not promise free split shipping.

International deliveries

Available destinations are shown at checkout. Any applicable import taxes, duties or carrier handling charges depend on your destination and may be collected by the relevant authority or carrier unless checkout states otherwise.

Need help?

If checkout does not offer your destination, or you need an update on delivery, email info@madpups.co with your order number.